Contacts/resources at NH DHHS

Q: How do I get updates from NH DHHS?

A: To receive NH DHHS Health Alerts contact the NH HAN Coordinator at Health.Alert@nh.gov.

Q: Is there a webpage that gathers all of NH DHHS’s COVID-19 information in one place?

A: Yes. Visit their COVID-19 Information and Resources for Long Term Care Facilities page, which includes a section for Long-Term Care Facilities, and Coronavirus Guidance for Long Term Care Facilities. For general COVID-19 info, including data, visit the COVID-19 page at NH DHHS.

Q: I’ve heard there are calls for LTCFs with DHHS, how do I join?

A: NH DHHS, in partnership with the New Hampshire Health Care Association, holds calls the first and third Wednesday of each month from 12:00 – 1:00pm for LTCFs, ALFs, and other congregate settings with vulnerable patients. Find the Zoom information for this call, as well as the weekly Thursday 12:00- 1:00 pm DHHS calls for healthcare providers and local partners, on the NH Health Care Association website.

Q: Where do I call with PPE and supply procurement questions?

A: Fill out the Personal Protection Equipment (PPE) Request Form for COVID-19 form. For questions, call 603-223-3729.

Q: Where do I call to report a suspected COVID-19 case? And to get testing?

A: Immediately report any suspected cases to the DPHS Public Health Professional on call at 603-271-4496. After hours or on the weekend, please call (603) 271-5300 and request the Public Health Professional on call OR the EOC duty officer.

NH DHHS has a contract with a lab to handle Nursing Home surveillance testing. Facilities should email covidtesting@dhhs.nh.gov and ltcftesting@dhhs.nh.gov to ask for details, and can call 603-271-5980 with questions. This is for nursing home facilities, or assisted living facilities which are in the same building.

Other facilities and those wanting to schedule testing outside of the surveillance program should use this form. See NH DHHS Health Alert Network (HAN) Messages provide the latest guidance on testing

Q: Who should I call at NH DHHS if I have a question?

A: Contact NH DHHS, DPHS, Bureau of Infectious Disease Control at (603) 271-4496 during business hours (8:00 a.m. – 4:30 p.m.).

After hours or on the weekend, please call the New Hampshire Hospital switchboard at (603) 271-5300 and request the Public Health Professional on call OR the EOC duty officer.

If you are having trouble reaching your pharmacy partner or are unsure of who to contact, you can reach out to Colleen Haggerty, RN, at the DHHS’s New Hampshire Immunization Program, colleen.m.haggerty@dhhs.state.nh.us

This page updated 4/9/21

Information is changing rapidly as the COVID-19 outbreak evolves. Please take the links on these pages, especially the NH DHHS, which coordinates the COVID-19 response in our state, and other public health resources such as your local public health department, the CDC and WHO to find the latest guidance and recommendations.

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